Privacy statement

1. Privacy Statement

Section 10 of the Personal Data Act (523/99)

Completion date 5/25/2018 (updated 7/11/2023).

You can adjust your Privacy Settings by clicking here.

1.1. Registrar

Pro Nutrition Finland Oy

Posantie 2

90620 Oulu

FINLAND

1.2. Name of the register

Pro Nutrition Finland Oy's data protection register

1.3. Purpose of the processing of personal data (purpose of the register)

The personal data stored in Pro Nutrition Finland Oy's customer register is used for customer relationship management, contact management, marketing purposes and other purposes related to online services.

1.4. Information content of the register

The register collects basic information about the registered, such as:

- name

- address

- telephone

- e-mail

1.5. Regular sources of information

The registrar registers the information about the user of the MWEBSTORE.COM online store that the user him/herself provides when using the website.

1.6. Regular data transfers and data transfers outside the EU or the European Economic Area

No regular disclosures to third parties. No data transfers outside the EU or EEA.

1.7. Registry security principles

The information in Pro Nutrition Finland Ltd's user register is stored in the registrar's system, which is protected by the operating system's security software. Access to the system requires the entry of a username and password. The system is also protected by firewalls and other technical means. Only certain pre-defined employees of the controller have access to and are entitled to use the data contained in the register stored in the system. The information contained in the register is located in locked and guarded premises.

1.8. Right of prohibition of the data subject

The data subject has the right to prohibit the controller from processing personal data about him / her for direct email marketing, distance selling and other direct marketing, as well as for market and opinion research, as well as for personal registration and genealogy. The prohibition must be made in writing and addressed to the person responsible for registration matters.

1.9. The right of inspection of the data subject

The data subject has the right to inspect the personal data stored in the register and to receive an electrical copy of the stored data. The inspection request must be made to the data controller (info@mwebstore.com)

1.10. Correcting information

The controller shall correct, delete or supplement personal data in the register that are incorrect, unnecessary, incomplete or out of date for the purpose of processing on its own initiative or at the request of the data subject. The data subject must contact the data controller of the registrar to correct the information. (info@mwebstore.com)

1.11. Data retention period

Customer information is retained for as long as it is legally required. The registrar is obliged to keep the accounting material in accordance with the period (10 years) specified in the Accounting Act (Chapter 2, Section 10). Therefore, accounting material cannot be deleted before the deadline.

1.12. Other rights related to the processing of personal data

The data subject has the right to withdraw his or her consent to the processing of personal data. The data subject has the right to prohibit the use of his data for direct advertising, distance selling and other direct marketing, as well as market and opinion research.

The data subject's request, withdrawal of consent and refusal will be addressed to the data controller's contact person using the contact details above. The person must prove their identity upon request.

The controller shall retain other registered personal data in accordance with the legislation in force at the time and only for as long as it is necessary for the purposes described in this data protection statement. Due to accounting or other mandatory legislation, the data may be retained even after the end of the customer relationship or other basis for processing personal data in accordance with the provisions of that law.

1.13. Cookies

Our online store uses cookies to improve the user experience. A cookie is a text file that your browser stores on your computer or other device.

It is possible to block the storage of cookies in the browser settings and depends on the browser used. The disadvantage of deleting cookies is that the online store does not work properly.

Our online store uses cookies, for example, to maintain a user session, which means that the products you select remain in the shopping cart and you do not have to re-enter the information you have already entered.

Cookies are a more secure way to do this than transporting a session in the address field.

The online store cannot read cookies stored by other websites, but only those stored by itself.

Some third-party features used by e-commerce, such as Google Analytics & Mailchimp, also use cookies.

These parties can retrieve information from, for example, your IP address, which web browser you are using, which operating system is in use and how you use the online store.

We use the information we collect to make our online store even more user-friendly.

On the Website, the Visitor may clear or block cookies from the browser or device settings, but this may impair the user experience or cause malfunctions in the use of the Website. Clearing cookies does not completely stop data collection. Clearing cookies is browser-specific, and the user should familiarize themselves with the features of their browser to delete cookies.

We use the Mailchimp and Nosto services for direct marketing and communication, to which the user's first name, last name and e-mail address are transferred, as well as the information about user groups needed to target e-mail.

1.14. Direct marketing

We use the Mailchimp and Nosto services for direct marketing and communication, to which the user's first name, last name and e-mail address are transferred, as well as the information about user groups needed to target an e-mail. We never send out any marketing communications without consent, unless the communications are directly related to important information about an order or a product.

The data subject has the right to withdraw his or her consent to the processing of personal data. The data subject has the right to prohibit the use of his data for direct advertising, distance selling and other direct marketing, as well as for market and opinion research. The controller shall correct, delete or supplement personal data in the register that are incorrect, unnecessary, incomplete or out of date for the purpose of processing on its own initiative or at the request of the data subject. The data subject must contact the data controller of the registrar to correct the information. (info@mwebstore.com)